We have received a NET softlock and activated it successfully on the license server. However, after the installation of the programs on a user's PC, the "Authorization" dialog box appears when starting the program. If I select the "Use full version" option and refer to the authorization file, I get a message saying that the license has already been activated. What should I do?

Answer

If there is no authorization file already being used on the computer, the program tries to reactivate the softlock. Since this is already active, the corresponding message appears. There are two ways to apply the already activated license to the clients.
  1. Select the "Use demo version" option in the "Authorization" dialog box and load the authorization file as follows: Help → Authorization → Load Authorization File
  2. Rename the AUTHOR.ini file to AUTHORE.ini and save it in the directory C:\ProgramData\Dlubal\Global\General Data.

Keywords

NET softlock License already activated Network license Authorization Error No. 2594

Contact us

Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.

+49 9673 9203 0

info@dlubal.com

RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD
RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD
Stand-Alone Timber Structures
RX-TIMBER Glued-Laminated Beam 2.xx

Stand-Alone Program

Timber design of single-span and wide-span glulam beams according to Eurocode 5 or DIN 1052

Price of First License
1,120.00 USD
Stand-Alone Steel Structures
CRANEWAY 8.xx

Stand-Alone Program

Design of crane runway girders according to EN 1993-6 and DIN 4132

Price of First License
1,480.00 USD