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2022-01-12

System Diagnostics RFEM 6 / RSTAB 9

How can I carry out system diagnostics in RFEM 6 or RSTAB 9 and send it to customer support?


Answer:

In RFEM, RSTAB, or RSECTION, open the Help menu and select the System Information option.

The program creates a diagnostic report, including the relevant system information. You can save this report by clicking the Send Diagnostics File by Email button or directly by email. As an alternative, you can save the system data in a file by clicking the Save System Diagnostics button.


Author

Stefan provides support in Customer Support for technical inquiries. Even when dealing with more complex issues, he takes a structured approach and ensures that the results are easy to understand.



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