We provide hints and tips to help you get started with the main programs RFEM and RSTAB.
When starting the program, I get warning No. 50 - Program authorization failed. What could be the reason?
If you are using a single-user license (students, for example), make sure that you don't try to get access to this license via remote access. Moreover, a single-user license cannot be used on virtual machines. Both cases cannot be covered by a single-user license.
If you see this message when trying to access a network dongle, it may be due to the server's response time. Copy hasp_48521.ini to folder C:\Users\#USER#\AppData\Local\SafeNet Sentinel\Sentinel LDK\ (please replace #USERS# with your own user name). Then open hasp_48521.ini and enter the IP address of the dongle server as well as the access times.
If you access the dongle server via VPN connection, please make sure that the IP adress of the dongle server is stored in the Admin Control Center (see FAQ 002070).
hasp_48521.ini (691 B)
student, warning No. 50, authorization failed, virtual machine, remote access
Have you found your question?
If not, contact us or send us your question via the online form.
Your support is by far the best
“Thank you very much for the useful information.
I would like to pay a compliment to your support team. I am always impressed how quickly and professionally the questions are answered. In the industry of structural analysis, I use several software including service contract, but your support is by far the best.”