5703x
002288
2019-10-16

Question

When starting the program, I get Warning No. 50 "Program authorization failed". What is the reason?


Answer:

If you are using a single-user license (as a student, for example), make sure that you do not try to gain access to this license via remote access. Moreover, a single-user license cannot be used on virtual machines. Both cases cannot be covered by a single-user license.

If you see this message when trying to access anetwork dongle, it may be due to the server's response time. Copy the filehasp_48521.ini in the directory
C:\Users\#USER#\AppData\Local\SafeNet Sentinel\Sentinel LDK\
(replace #USER# with your user name).

Then, open the hasp_48521.ini file. Enter the IP address of the dongle server as well as the access times (see Image 02).

If you access the dongle server via a VPN connection, please make sure that the IP address of the dongle server is stored in the Admin Control Center (see FAQ 002070).


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