FAQ 002288 EN

Licensing & Authorisation RFEM RSTAB

When starting the program, I get warning No. 50 - Program authorisation failed. What could be the reason?

Answer

If you are using a single-user licence (students, for example), make sure that you don't try to get access to this licence via remote access. Moreover, a single-user licence cannot be used on virtual machines. Both cases cannot be covered by a single-user licence.

If you see this message when trying to access a network dongle, it may be due to the server's response time. Copy hasp_48521.ini to folder C:\Users\#USER#\AppData\Local\SafeNet Sentinel\Sentinel LDK\ (please replace #USERS# with your own user name). Then open hasp_48521.ini and enter the IP address of the dongle server as well as the access times.

If you access the dongle server via VPN connection, please make sure that the IP adress of the dongle server is stored in the Admin Control Center (see FAQ 002070).



Annexes
hasp_48521.ini (691 B)

Keywords

student, warning No. 50, authorisation failed, virtual machine, remote access

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First Steps

First steps

We provide hints and tips to help you get started with the main programs RFEM and RSTAB.

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RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions