FAQ 002288 EN

1 December 2017

Licensing & Authorisation SHAPE-THIN RFEM RSTAB

When starting the program, I get Warning No. 50 'Program authorization failed'. What is the reason?

Answer

If you are using a single-user licence (as a student, for example), make sure that you do not try to get access to this licence via remote access. Moreover, a single-user licence cannot be used on virtual machines. Both cases cannot be covered by a single-user licence.

If you see this message when trying to access a network dongle, it may be due to the server's response time. Copy the hasp_48521.ini file into the folder
C:\Users\#USER#\AppData\Local\SafeNet Sentinel\Sentinel LDK\
(replace #USER# with your user name).

Then, open the hasp_48521.ini file. Enter the IP address of the dongle server as well as the access times (see Figure 02).

If you access the dongle server via VPN connection, please make sure that the IP address of the dongle server is stored in Admin Control Center (see FAQ 002070).

Keywords

student warning No. 50 authorization failed virtual machine remote access response time

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