Home Support & Learning Support Frequently Asked Questions (FAQ) FAQ 003281 EN

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Figure 01 - Displaying Product Names in Admin Control Center

Figure 02 - Stop and Start the Sentinel LDK License Manager Service

FAQ 003281 EN

17 July 2019

René Flori Licensing & Authorisation RFEM RSTAB

In the Admin Control Center, the product names are not displayed. What can I do?

Answer

As soon as the network dongle is operated on another server, it is necessary to save the current product information on the new server.

To do this, proceed as follows:
  1. Stop the 'Sentinel LDK License Manager' service on the server, see Figure No.  Figure 02 - Stop and Start the Sentinel LDK License Manager Service
  2. Download the *. *XML file. http://download.dlubal.com/?file=48521.xml
  3. Save the file on the server as C:\Program Files (x86)\Common Files\Aladdin Shared\HASP\vendors (if the folder 'Vendors' does not exist, create it manually)
  4. Start the 'Sentinel LDK License Manager' service on the server, see Figure No. Figure 02 - Stop and Start the Sentinel LDK License Manager Service
Caution: Please only perform these steps if no licenses are currently in use!

Keywords

Feature Product name AdminControlCenter ACC Network license

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