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2017-12-01

Hotline Support

Does Dlubal Software provide free support for customers working with structural analysis programs?


Answer:

You can take advantage of the free email support that is available to all users of the Dlubal Software products. Or simply chat with Mia, our AI assistant: she awaits your questions at the bottom right of our website.

However, preferential treatment by the support team or hotline support by phone (also via online support using Internet video conference) requires a Service Contract (Basic or Pro) for the respective program family.

Furthermore, you can find help on our website under the following topics:


Author

Mr. Baumgärtel provides technical support for Dlubal Software customers.