FAQ 000208 EN

General RFEM RSTAB

Does Dlubal Software provide free support for customers working with the structural analysis programs?

Answer

Free hotline support by fax and e-mail is provided to all customers with the licence of any Dlubal Software product for the complete license period.

Preferential treatment or hotline support via phone (and online support by using desktop sharing tools, if needed) is guaranteed only by a service contract (Basic or Pro) for the corresponding program family.

RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions