FAQ 001479 EN

Installation RFEM RSTAB

We have purchased new add-on modules and additional licenses. Now, we want to activate them on our network dongle. How do we proceed?

Answer

The update requires the RUS.exe file. You can download it here:


http://www.dlubal.de/download/RUS.zip




Step 1 - Sending c2v File to Dlubal

Open the RUS.exe file with admin rights directly on the server (do not use Remote Desktop Connection).

A dialog box appears where you click the [Collect Information] button. Enter the path for saving the c2v file in the next dialog box "Save Key Status As". You can use any file name. Your customer number, for example, would be an appropriate name.

After clicking the [Save] button, the Key Status is exported, and the c2v file is stored in the specified directory. A corresponding message appears when the storage has been successful.

Send this file to info@dlubal.com. On the basis of the supplied information, we can create a file with the ending *.v2c.



Step 2 - Importing v2c Update Files

You receive two v2c files from us by email. Please save these files on a data storage medium.

Start the RUS.exe file on the server again. Select the Apply License Update tab in the dialog box that appears and set the path where the v2c files are stored.

First, use the […] button to select the FormatKey_*.v2c file. Then open the file by clicking the [Open] button. Now, you can import the update information easily by using the [Apply Update] button.

Repeat the procedure for the update_*.v2c file.

The update process is now completed.

As an alternative to executing the RUS.exe file, it is possible to import the update files using the Admin Control Center. You can access the ACC under the following link:


http://localhost:1947/_int_/checkin.html




Here you can download the instructions in a PDF document:

Attachments
1-en.pdf (218 kB)

Contact us

Contact to Dlubal

Have you found your question?
If not, contact us or send us your question via the online form.

+49 9673 9203 0

info@dlubal.com

First Steps

First steps

We provide hints and tips to help you get started with the main programs RFEM and RSTAB.

Your support is by far the best

“Thank you very much for the useful information.

I would like to pay a compliment to your support team. I am always impressed how quickly and professionally the questions are answered. In the industry of structural analysis, I use several software including service contract, but your support is by far the best.”