I received a softlock licence. When starting the program, the 'Authorization' dialog box does not appear. How can I activate the licence?


If the authorization dialog box (see figure) does not appear when opening the programs, it is because an authorization file has already been used on this computer.

To activate the softlock licence, delete the AUTHOR.ini file. This is located in the directory C:\ProgramData\Dlubal\Global\General Data by default.

Then, start the program again. In the 'Authorization' dialog box, you can activate the licence now.

If the dialog box should not be displayed, please contact our hotline. Send in the 'authorization.txt' file, which you can create using the program menu 'Help → Authorization → Diagnostics'.


softlock licence authorization student version activate

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