FAQ 002252 EN 1 December 2017

Licensing & Authorisation RSTAB RFEM

I received a softlock licence. When starting the program, the 'Authorization' dialog box does not appear. How can I activate the licence?

Answer

If the authorization dialog box (see figure) does not appear when opening the programs, it is because an authorization file has already been used on this computer.

To activate the softlock licence, delete the AUTHOR.ini file. This is located in the directory C:\ProgramData\Dlubal\Global\General Data by default.

Then, start the program again. In the 'Authorization' dialog box, you can activate the licence now.

If the dialog box should not be displayed, please contact our hotline. Send in the 'authorization.txt' file, which you can create using the program menu 'Help → Authorization → Diagnostics'.

Keywords

softlock licence authorization student version activate

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RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD
RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD