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2024-02-08

Fast Support via Mia Chatbot

Where can I find the support chat for quick assistance on the Dlubal website?


Answer:

Since the AI assistant Mia has entered the Dlubal website, you now have direct access to fast support 24 hours a day, seven days a week.

The chat window is located at the bottom right of the Dlubal website; see Image 02.

If Mia is not displayed in your browser, you have probably not approved the use of cookies. They are required to allow the participation in the chat; see also Image 03.

Note

If you have any questions for Mia, please also specify the product you would like to know more about.
Restricting the version number, for example RFEM 5 or RFEM 6, helps you and Mia to quickly find more precise answers.
If you have questions about the login, it is also important whether you want to log in to RSTAB 9 or the Dlubal Extranet.

Try it out. Test Mia yourself and get excited.