In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
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AnswerIn the ASCII Format DXF (*.dxf) dialog tab, you can change the settings for the dataexchange. It is recommended to check the parameters, especially before the import. You may have set an incorrect length unit. In this case, check the length units and set the desired length unit.
AnswerThe capacity of your C drive: no longer allows installation of the program. You must choose another partition of your hard drive for installation. You can proceed as described below:
- Start by displaying the "Run" command from the Start menu by clicking Start Menu> Run (or the Windows + R key)
- Type regedit and confirm
- Open the key: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion
- On the right, double click on the key: ProgramFilesDir and modify the data of this key by the new path of the installation folder.
- For example, enter the path D: \ Program Files to change the partition on which the installation will take place.
- Finally, you restart the installation with a double-click on the icon.
Since a surface is a 2D element and therefore the transition from surface to solid is a line, singularities may occur here. Therefore, the moments my and mx lead to problems.
The best way to create the transition is by using rigid members, as shown in Figure 1.
In this option, the rigid members cover the height / thickness of the surface and thus ensure that the moment is introduced cleanly into the solid. In addition, the rigid members must protrude into the surface; the depth has been selected to be half of the surface thickness.
Figure 2 shows the results of the calculation. The model without the rigid members has a large deformation, which illustrates the effect. The model with the rigid members, however, shows in some cases the same deformation as the pure surface or solid model.
AnswerThe deformations of load cases and load combinations always refer to the deformed form-finding and thus to the shifted FE mesh. In this case, the result is stored in the "DL_LK_DEFORMATION u" layers. The "DL_FE_MESH" layer shows the result of the form-finding. The initial structure is located in the "DL_TOPOLOGY" layer.If the DXF file was generated when the "Form-finding" load case is active (see Figure 02), that is, not via a load case or a load combination, the deformation for the initial structure can be found in the "DL_FE_MESH" layer. The deformations in the "DL_LK_DEFORMATION u" layers are of no interest in this case and should be hidden.Basically, the display factor should be set to "1" when exporting the deformed structure (see Figure 03). Defining a larger or smaller factor also affects the result in the DXF file.
AnswerThis function cannot be assessed or determined at the level of the basic program. This issue is addressed at the level of add-on modules such as RF-STEEL EC3 or RF-DEFORM. The second module is generic and can be used for any rod. For more information, visit: https://www.dlubal.com/en/products/additional-modules-for-rfem-and-rstab/other/rf-deform .
AnswerIf you are using a 64-bit system and are using the 64-bit version of RSTAB 8 or RFEM 5, there is no program file size limit.The "Limit" is determined by the computer configuration.It may happen that the available random access memory plus the virtual memory defined in Windows (free memory space) is insufficient. In this case, the computer configuration can be optimized (more random access memory, more free hard disk capacity).
AnswerFirst, make sure that the enlargement of the load arrows in the display properties is also set for the printout report. The arrow sizes can be set between the values 3 to 8. If no improvement is achieved despite changing to the maximum value and reloading the printout report, you should update the graphic designer and the printer driver.
AnswerThe FAQs are not available in Excel, but the search for topics or topics is possible thanks to filters available on the FAQ page.You can enter the search expression or define the following criteria:
- Expression sought
- Family of programs
- Application Area
We have received a NET softlock and have successfully activated it on the license server. However, after installing the programs on the user PCs, the "Authorization" dialog box appears when the program is started. If I select the option "Run full version" and refer to the authorization file, I get a message saying that the license has already been activated. What should I do?
AnswerIf no authorization file is already being used on the computer, the program tries to reactivate the softlock. However, as it is already active, the corresponding message appears. There are two ways to apply the already activated license to the clients.
- Select the "Demo Version" option in the "Authorization" dialog box and enter it as follows: Help -> Authorization -> Import Authorization File
- Rename the AUTHOR.ini file to AUTHORE.ini and save it in the directory C: \ ProgramData \ Dlubal \ Global \ General Data
AnswerWhen converting data into a member, the CAD / BIM objects are not deleted but only hidden. In the Project Navigator, you can unhide the automatically hidden objects at any time. How it works, I'll show you in a short video.
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