In the Knowledge Base, you’ll find technical articles and tips & tricks that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
AnswerThe model check for connected elements can be used to check whether the cross-section is contiguous. The function is called up via menu Tools -> Model control -> Related elements (see picture 1).Furthermore, an indication is given before the calculation if the cross-section is not connected (see Figure 2).
AnswerThe plastic stresses are output exclusively in the representation type isosurfaces . The display type can be selected via the icon in the toolbar (see Figure 1) or in the Project Navigator - Show under Results -> Display type can be set.
AnswerThe dialogs in the Dlubal programs are optimized for the display size in the control panel of 100%. You may be able to correct the problem if the display size in the Control Panel is changed to 100% (see Figure 1) or / and a higher resolution is set.Remedy could also be the deactivation of scaling at high DPI values. To do this, open the properties by right-clicking on the program icon. Under the Compatibility tab, check the box for Overwrite high DPI scaling behavior. Scaling performed by: and select the setting application from the drop-down box. Then accept the change and confirm with OK (see Figure 2).
When I import the authorization file I get the error that the authorization file can not be copied to the destination folder. What should I do?
FAQ 002620 EN Licensing & Authorisation RFEM RSTAB PLATE-BUCKLING Stand-Alone CRANEWAY SHAPE-THIN RX‑TIMBER Glued‑Laminated Beam RX-TIMBER Roof RX-TIMBER Continuous Beam RX-TIMBER Purlin RX-TIMBER Frame RX-TIMBER Column RX-TIMBER Brace
The user must have read and write access to the destination folder. This folder is specified in the error message (see Fig. 01).
Please set the required permissions on this folder. To do this, select the folder and call its properties. In the "Security" tab you can then z. For example, set Full Control for the Users group or for selected users (see Figure 02).
It should now be possible to read in the license file. The required user rights can also be found in the user rights document, which is available at the bottom of the downloads .
Alternatively, you can start the program as an administrator by selecting the "Run as administrator" command from the context menu of the program icon (see Fig. 03). Then read the current license file.
First, it should be checked whether a signal lamp lights up on the connected dongle (see Fig. 01). If it does not light up, try another USB slot, preferably directly on the mainboard of the computer and not on a USB hub or on the front of the computer. If the light is still off, try another PC. If the light does not shine, the dongle is probably defective and needs to be replaced.
If the light is on, please make sure you are using the latest authorization file. If that does not solve your problem, please send us a screenshot of the error message, a brief description of the problem and the diagnostic file (see Fig. 02).
I have problems with the installation of Dlubal Software programs. What could be the reason for this?
FAQ 002530 EN Installation RFEM RSTAB CRANEWAY RX‑TIMBER Glued‑Laminated Beam RX-TIMBER Roof RX-TIMBER Continuous Beam RX-TIMBER Purlin RX-TIMBER Frame RX-TIMBER Column RX-TIMBER Brace SHAPE-THIN COMPOSITE-BEAM
Installation problems often have the following causes:
- Antivirus software
- User rights
- Windows updates
Log into our Dlubal account on our website.
If you've ever had contact with us via email, signing up for your account should be easy. When logging on for the first time, you must use the "Reset password" function and then assign your own password (see Fig. 01).
After logging in under "Authorization files" you will find all AUTHOR.INI files that are up-to-date for your licenses (see Fig. 02).
AnswerIf a rolled cross-section with the desired dimensions is not available in the cross-section library, it can be created manually. To do so, select the cross-section you wish to change and click the "Parametric Input" button. A dialog box opens where you can enter the desired data (see Figure 1).
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