Service Contract

Service Contract

Service contracts

With the Service Contract Basic, you’ll have access to the most recent version of the Dlubal Software programs. In addition to regular updates, you’ll receive priority email technical support.

The Service Contract Pro provides additional technical support over the phone as well as online support using video-conference.

Great Support

“Thanks as usual for the great support.”

Benefit from Your Service Contract

Customer service is a fundamental pillar of the Dlubal Software company philosophy. Our interest in customers does not end at the point of sale. We offer any necessary support you need to complete your daily work.

For all Dlubal Software programs, we offer the following two service contract levels:

  • Service Contract Basic
  • Service Contract Pro

Benefits of the Service Contract Basic

  • Support for both the current and previous program versions
  • Access to program updates (minor program modifications or developments) for all programs/add-on modules included under the service contract program family (3-5 updates per year accessible from your Dlubal account)
  • Priority email tech support
  • Reduced pricing for main program upgrades (major program developments)

Benefits of the Service Contract Pro

Covers all provisions of the Service Contract Basic but also includes the following additional benefits:
  • Priority phone tech support including guaranteed call back
  • Priority online support through screen-sharing when needed

Service Contract Prices in USD per Year

ProgramService Contract BasicService Contract Pro
First license Additional license First license Additional license 
RFEM + add-on modules560.00110.001,010.00170.00
RSTAB + add-on modules450.00110.00900.00170.00
RX-TIMBER450.00110.00900.00170.00
SHAPE-THIN220.0060.00450.00110.00
SHAPE-MASSIVE220.0060.00450.00110.00
CRANEWAY220.0060.00450.00110.00
PLATE-BUCKLING220.0060.00450.00110.00

All prices are only valid in the USA and Canada. For other regions, different prices may apply.

All prices are excluding tax/VAT.

Contact us

Contact Dlubal Software

Do you have any questions about our service or need advice on selecting the right service contract?
Contact us via our free e-mail, chat, or forum support or find various suggested solutions and useful proposals on our FAQ page.

(267) 702-2815

info-us@dlubal.com

Price

Price
560.00 USD

The price is valid for United States.

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