Stay up to date with the latest Dlubal Software programs with a Service Contract. The Service Contract Basic provides access to the latest program version as well as priority tech support via email.
With the Service Contract Pro, receive the same benefits as the Basic in addition to priority tech support through phone and screen sharing.
Service Contract
Benefit from Your Service Contract
Service Contract
Further Information
Marco Pagliarin, M.Eng.
02/23/2014
Customer service is a fundamental pillar of the Dlubal Software company philosophy. Interest in our customers does not end at the point of sale. We offer any necessary support you need to complete your daily work.
For all Dlubal Software programs, we offer the following two service contract levels:
- Service Contract Basic
- Service Contract Pro
Benefits of Service Contract Basic
- Access to the latest program version available in your Dlubal Extranet account
- Access to program updates (minor program modifications, code and standard updates, and so on), including design add-ons
- Priority email tech support
Benefits of Service Contract Pro
Includes all Service Contract Basic benefits in addition to the following:
- Priority phone tech support, including prompt callback when necessary
- Priority online screen-sharing tech support coordinated by a Dlubal engineer
Service Contract Prices in USD Per Year
| Program | Service Contract Basic | Service Contract Pro | ||
|---|---|---|---|---|
| First License | Additional License | First License | Additional License | |
| RFEM 6 | 900.00 | 450.00 | 1,340.00 | 670.00 |
| RFEM 6 | Add-on | 110.00 | 60.00 | 170.00 | 80.00 |
| RSTAB 9 | 670.00 | 340.00 | 1,120.00 | 560.00 |
| RSTAB 9 | Add-on | 110.00 | 60.00 | 170.00 | 80.00 |
| RSECTION 1 | 450.00 | 220.00 | 560.00 | 280.00 |
| RSECTION 1 | Add-on | 110.00 | 60.00 | 170.00 | 80.00 |
| RWIND 2 | 560.00 | 280.00 | 1,010.00 | 500.00 |
The service contract for add-ons must be purchased additionally. All prices are excluding tax/VAT.
Contact us
Do you have any questions about our service or need advice on selecting the right service contract?
Contact us via our free email, chat, or forum support or find various suggested solutions and useful proposals on our FAQ page.
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