With a Service Contract, stay up-to-date with the latest Dlubal Software programs. The Service Contract Basic provides not only access to the latest program version but also priority tech support through email.
With the Service Contract Pro, receive the same benefits as the Basic in addition to priority tech support through phone and screen-sharing.
Service Contract
Service Contract
Further Information
Marco Pagliarin, M.Eng.
02/23/2014
Customer service is a fundamental pillar of the Dlubal Software company philosophy. Interest in our customers does not end at the point of sale. We offer any necessary support you need to complete your daily work.
For all Dlubal Software programs, we offer the following two service contract levels:
- Service Contract Basic
- Service Contract Pro
Benefits of the Service Contract Basic
- Access to the latest program version available in your Dlubal Extranet account
- Access to program updates (minor program modifications, code and standard updates, and so on), including the design add-ons
- Priority email tech support
Benefits of the Service Contract Pro
Includes all Service Contract Basic benefits in addition to the following:
- Priority phone tech support including a prompt callback when necessary
- Priority online screen-sharing tech support coordinated by a Dlubal engineer
Service Contract Prices in USD Per Year
| Program | Service Contract Basic | Service Contract Pro | ||
|---|---|---|---|---|
| First License | Additional License | First License | Additional License | |
| RFEM 6 | 900.00 | 450.00 | 1,340.00 | 670.00 |
| RFEM 6 | Add-on | 110.00 | 55.00 | 170.00 | 85.00 |
| RSTAB 9 | 670.00 | 340.00 | 1,120.00 | 560.00 |
| RSTAB 9 | Add-on | 110.00 | 55.00 | 170.00 | 85.00 |
| RSECTION 1 | 450.00 | 220.00 | 560.00 | 280.00 |
| RSECTION 1 | Add-on | 110.00 | 55.00 | 170.00 | 85.00 |
| RWIND 2 | 560.00 | 280.00 | 1,010.00 | 500.00 |
The service contract for add-ons must be purchased additionally. All prices are excluding tax/VAT.
Contact Us
Do you have questions about the Dlubal service contract or which option is right for you? Contact us via phone, email, chat or forum or find suggested solutions and useful tips on our FAQ page available 24/7.
Frequently Asked Questions (FAQ)Price
