FAQ 001085 EN

Installation RFEM RSTAB SHAPE-MASSIVE SHAPE-THIN

After loging in as a User, it is not possible to open the Project Manager because the corresponding icon and the menu selection are not accessible (gray). The program has been installed under the login as a Domain Administrator. When logged in as an Administrator, the Project Manager works without problems.

Answer

This problem is often caused by insufficient user rights required for RFEM, RSTAB, SHAPE-THIN, SHAPE-MASSIVE etc.

Rights for Folders

A User of Dlubal Software programs needs write and read access rights for the following folders:


  • Dlubal Software program folders RFEM 5.xx, RSTAB 8.xx, SHAPE‑THIN 7.5 etc. For example in Windows 7, you can find these folders in the directory

    C:\Program Files\Dlubal or C:\Programs (x86)\Dlubal
    .

  • Dlubal Software master data folder Stammdat. Each program has the own master data folder. For example in Windows 7, you can find this folder in the directory

    C:\ProgramData\Dlubal\RFEM 5.xx
    ,

    C:\ProgramData\Dlubal\RSTAB 8.xx
    ,

    C:\ProgramData\Dlubal\
    etc.

  • Dlubal Software project folders

  • Folders of temporary files. For example in Windows 7, you can find these folders in the directory

    C:\Users\"sign-in name"\AppData\Local\Temp\Dlubal
    or

    C:\Users\Public\Public Documents\Dlubal\Temp
    .


The rights can be assigned using the Explorer: select the folder and open the properties. Then, in the Security tab, you can define full access for a particular User or User group, for example.

Rights for Registry

In addition, a User needs write and read access rights for the following registry entries:


  • HKEY_LOCAL_MACHINE\SOFTWARE\DLUBAL

  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\DLUBAL


  • HKEY_CURRENT_USER\Software\DLUBAL


These rights can be assigned in the registry editor, which you can open by entering the command regedit in the start menu text box. Set the path and select the DLUBAL entry. Then you can define full access for a particular User or User group by selecting Permissions in the Edit menu.

Find more information in video on user rights.

Attachments
Benutzerrechte.pdf (1.01 MB)
User-Rights.pdf (1006 kB)

Key words

Projectmanager

Contact us

Contact to Dlubal

Have you found your question?
If not, contact us or send us your question via the online form.

+49 9673 9203 0

info@dlubal.com

First Steps

First steps

We provide hints and tips to help you get started with the main programs RFEM and RSTAB.

Your support is by far the best

“Thank you very much for the useful information.

I would like to pay a compliment to your support team. I am always impressed how quickly and professionally the questions are answered. In the industry of structural analysis, I use several software including service contract, but your support is by far the best.”