I receive an error message saying that my licence is already activated. What can I do?

Answer

You probably use a softlock, which is connected to the hardware of your computer. This connection is created by the first activation of the softlock. Further activation is not possible. In case you are trying to use the licence on another computer or on your original computer after previously formatting or relocating it, you usually receive this error message.

If you want to use the licence on another computer, it is necessary to transfer the licence. Find the instructions for this in the attached document on page 2.

Keywords

software licence licence softlock transfer license activation

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  • Updated 21 October 2020

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