1618x
002026
2017-12-01

Question

I have received an error message saying that my license is already activated. What can I do?


Answer:

You are probably using a softlock, which is connected to the hardware of your computer. This connection is created by the first activation of the softlock. No further activation is possible. When you try to use the license on another computer or on your original computer after formatting or relocating it, you usually receive this error message.

If you want to use the license on another computer, it is necessary to transfer the license. Find the instructions for this in the attached document on page 2.