FAQ 002235 EN
Contact us
Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.
Go to Content | Go to Main Menu | Go to Search
Please follow the new instructions to uninstall and reinstall your dongle drivers:
1. Download the latest driver here and save the file directly under C:\temp.
2. Remove the dongle.
3. Open the command prompt (run cmd as admin) and open the file with the following options (see Figure 01):
"C:\temp\haspdinst.exe -r -kp –purge" (omit quotation marks, uninstall drivers)
4. If the procedure was successful, please restart your computer with:
5. Now, install the driver in the console as follows: "C:\temp\haspdinst.exe –i"
6. Plug in the dongle again.
Contact us
Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.
Frequently Visited Pages
Contacts
Structural Analysis & Design Software
Would you like to access the Dlubal Software website for the United States? Here you’ll find region-specific prices, promotions, documentation, trainings, events, and more.