4059x
002235
2019-09-30

Instructions for Reinstalling Dongle Drivers

How can I completely remove and reinstall the dongle driver?


Answer:

Please follow the new instructions to uninstall and reinstall your dongle drivers:

  • Download the latest driver at: Sentinel_LDK_cmd_line_setup
  • Save + extract the ZIP file directly under C:\temp
  • Remove the dongle.
  • Open the command prompt (run cmd as administrator) and start the file with the following options (see Image 01):

"C:\temp\haspdinst.exe -fr -kp –purge" (omit quotation marks; uninstall the drivers).

  • If the procedure was successful, please restart your computer with:
  • Now, install the driver in the console as follows: "C:\temp\haspdinst.exe –i"
  • Plug in the dongle again.

Author

Mr. Günthel provides technical support for our customers.



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