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FAQ 002921 EN

15 April 2019

Sonja von Bloh Licensing & Authorisation RFEM RSTAB

The authorization of the program failed. The diagnostic file is the error "Error 0x1772 (6002): Specified License Manager could not be found ". What is the reason?

Answer

Please open the services under Control Panel -> Manage and verify that the Sentinel LDK License Manager service is started. If necessary, restart the service. Please also set the start type "Automatic" for this service (see Figure 1).

If that does not solve the problem, the problem is probably caused by the dongle driver. Please reinstall it. The installation is described in the following FAQ:

Keywords

Warning 50 Warning No. 50 License Manager

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RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD
RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD