New

FAQ 003029 EN

11 September 2019

Markus Baumgärtel General RFEM RSTAB

Since lately, I cannot save my model anymore. Unfortunately, the cause cannot be identified.

Answer

There are several reasons which could prevent the model from being saved:

  • Virus Scanner
Please add exceptions for the real-time check in the virus scanner or temporarily deactivate it directly.

In the following article, you can find which of these exceptions should be added:


  • User Rights
Make sure that you have sufficient user rights. The document under Downloads provides detailed information about this issue. It is recommended to start the installation file by selecting the "Run as Administrator" shortcut menu option (right-click).

  • Windows Updates
Make sure that your operating system is up to date and the latest updates are installed. This is often a problem in the case of older operating systems (Windows 7/8) as the updates can be deactivated manually. For Windows 10, the updates are usually installed automatically.

  • Program Update
In the program, there is the option of an automatic search for updates:

Select the menu "Options → Program Options." In the Program tab of the dialog box, you can define whether and after how many days the program should search for updates.

In the "Help" menu, you can also start a search for updates manually.

  • Storage Location
From time to time, it is also the case that the settings have been changed on the server. This sometimes leads to the loss of the access rights and saving is no longer possible for the user.

It is therefore recommended to save the model locally on the computer once. If this is successful, it is recommended to check the settings of the network again, if necessary.

  • Uninstalling
If all these attempts have not helped, it may help you to completely uninstall all Dlubal Software applications and install the programs "freshly" again.

Keywords

Saving not possible Saving problem Virus scanner User rights Update Network

Downloads

Links

Contact us

Contact to Dlubal

Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.

+49 9673 9203 0

info@dlubal.com

RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD
RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD
;