1679x
003588
2019-09-25

Error with Network License in SL Key Activator

When importing our newly extended network license via the SL Key Activator, I get the error message "The product key is exhausted". What does it mean, and how can I fix the problem?


Answer:

Your network license is based on a NETSOFTLOCK. This license key will be activated on your server on a one-time basis.

If you have received a new authorization file from us, it can be entered on the client's PC only. There are two possible scenarios:

  1. The authorization file is entered on a PC where no license was used before. The activation menu appears. Now, please select the "Use Demo Version" option. Then, use the menu Help → Authorization → Import Authorization File to enter the new authorization file and restart the program.
  2. The authorization file is imported on a PC where a license has already been used. The program displays the warning about the invalid authorization. Then, you can run the program in DEMO mode. Now, use the menu Help → Authorization → Import Authorization File to enter the new authorization file and restart the program.

Author

Mr. Flori is the customer support team leader and provides technical support for customers of Dlubal Software.



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