As a team leader in office management, you are the central interface between management, sales, and administration. In addition to ensuring that administrative processes run smoothly, you will work with your team to continuously develop these processes. Using your organizational skills and leadership abilities, you will structure commercial processes, such as order processing, invoicing, licensing, and after-sales, thereby actively contributing to the smooth growth of our company.
Since 1987, Dlubal Software has been supporting engineers in their daily work as structural designers with its user-friendly structural analysis programs. More than 130,000 users and 13,000 customers in over 130 countries trust in the high quality of the software and appreciate the great work of the more than 300 employees at Dlubal.
Just as we continuously develop our software, we also invest in our teams and our work environment. We believe that long-term success is only possible with the right people.
…for your professional growth:
- Onboarding plan for 90 days with monthly feedback meetings
- Onboarding buddy who will support you during your first three months
- Absolutely helpful team that always has an open ear for you
- Wide range of training opportunities via LinkedIn Learning and Udemy
- Participation in seminars and conferences
- Access to over 1,000 self-produced videos in the Dlubal Academy
…for your personal well-being:
- Annual company events like Christmas party and summer festival
- Regular smaller company events like joint breakfast, cycling tours, and so on
- An internationally well-established, medium-sized family business characterized by quick decision-making
- 30 days of annual leave
- Up to two days of home office per week after the orientation period
- Company health insurance with an annual health budget (at least €300)
…for your financial growth:
- A prepaid credit card that is reloaded monthly
- E-bike leasing, internet cost subsidy, job ticket
- Daycare subsidy and additional corporate benefits
- Completed commercial training, for example, office management assistant, industrial clerk, hotel management, banking clerk, or comparable
- Ideally, initial experience in the technical or disciplinary management of a team in the field of administration
- Confident use of CRM or ERP systems and very good MS Office skills
- Strong communication skills and enjoyment of interacting with internal and external contacts
- Very good German skills (at least C1) and good to very good English skills (at least B2) in spoken and written form
Leadership & coordination:
You will lead and develop the team of office administrators in terms of technical and organizational skills, coordinate tasks, and ensure efficient collaboration.
Structure & processes:
You will optimize administrative processes, establish clear structures, and ensure transparency in day-to-day business.
Sparring partner for management:
You will support management and the sales manager with analyses, evaluations, and decision-relevant key figures.
Figures & control:
You will keep an eye on relevant KPIs, prepare reports, and ensure a clean database.
Administration & customer service in day-to-day operations:
You are responsible for structured administrative processes throughout the entire customer process—from order processing, invoicing, and dunning to the professional handling of customer inquiries, telephone contact with our customers, and the careful maintenance of all relevant data in the CRM system.