What are the support options provided by Dlubal Software GmbH?

Answer

The customer support and care is a fundamental pillar of the company policy.

Our free technical support is available for any questions related to the Dlubal Software products. Take advantage of the following options to contact our experienced Support Team:
  • E-mail
  • Live chat
With the Service Contract Pro, we provide additional services. The customers with an active Service Contract Pro can benefit from:
  • Support via Phone
  • Online support via video conferencing
Project Support (on an hourly or daily basis)
If you need a support throughout the realization of your project, we can provide the following services, among other things:
  • Modeling of a structure
  • Load application and combinations
  • Design according to various standards
  • Creating verifiable printout reports
  • General editing of the project

Keywords

Support Online support Chat Project support Service contract

Links

Contact us

Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.

+49 9673 9203 0

info@dlubal.com

RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD
RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD