New

FAQ 003412 EN

5 August 2019

Christian Stautner Sales RFEM RSTAB

Which support options does Dlubal Software GmbH offer?

Answer

Support and customer care is a basic pillar of the company policy.

Our free technical support is available to any user with questions about our software. You can contact our support staff in the following ways:
  • Email
  • Live chat
Within the Service Contract Pro, we provide our customer with additional services. Customers with an active Pro Contract make use of:
  • Telephone consultancy
  • Online support via Internet video conference, if required
Project Support (on an hourly or daily basis)
If you need assistance with the realization of your project, we perform e.g. the following services:
  • Modeling of structure
  • Load applications and combinatorics
  • Design according to different standards
  • Creation of verifiable printouts
  • General project editing

Keywords

Support Online support Chat Project support Service contract

Links

Contact us

Contact to Dlubal

Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.

+49 9673 9203 0

info@dlubal.com

RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD
RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD