Answer:
We offer the "Basic" and "Pro" service contracts for each program family as well as for the individual programs.
The advantages of the "Basic" service contract are as follows:
- Maintenance of the current program version and the previous version
- Provision of updates (new features and functions, bug fixing, optimization, and standard adjustments) for all modules of the program family
- Preferred treatment in email hotline support
- Benefits for future upgrades of the main programs
- Avoiding necessary updates (one-time update) of the program family when buying or renting add-on modules later
The "Pro" service contract has the additional advantages:
- Immediate telephone support by our service technician
- Troubleshooting problems on your computer via remote maintenance software, if necessary